Sofitel Chicago Water Tower  hotel is in a spectacular location.

This is a fabulous hotel, just one block from the Hancock Tower and Michigan Avenue. We booked a Superior King room with breakfast & wi-fi included in the price. The room was  beautifully furnished. The bathroom was sumptuous with plenty of lovely thick towels and elegantly scented L'Occitane bath toiletries. We loved the rainfall shower and the bath.

The bed was the usual very high Sofitel standard  incredibly comfortable. The hotel employees, without exception were great and a major reason for the 5 star rating.  The friendly front desk people were knowledgeable about both the hotel and the immediate area. Breakfast staff who welcomed us each morning with what seemed like genuine pleasure and housekeeping staff were just delightful, always with a ready smile. 

We had a room on the 32nd floor with great views. The hotel is amazingly quiet for its size. We ate  breakfast at the hotel and we found the food to be really delicious – eggs benedict, omelettes made to order, fresh pastries and good coffee. The overall service at this hotel was exceptional. The ambience in the lobby is very welcoming as were the complimentary drink vouchers we were presented with.

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